SEATS AND SOFAS have a TERRIBLE after sales support

SEATS AND SOFAS have a TERRIBLE after sales support

SEATS AND SOFAS have TERRIBLE customer service. The relax function of my sofa stopped working within the guarantee period. They sent a mechanic 6 weeks after my call, but he couldn't repair it. Now, 3 MONTHS LATER, my relax function is still not working. 3 MONTHS!!! The only feedback I get is - we received your message in good order. TERRIBLE SERVICE!!!

Sterke punten
Very good in promising

Zwakke punten
- Not clear on delivery times.
- Speak one thing but you have another on your contract.
- Terrible after sales warranty support.