SEATS AND SOFAS have a TERRIBLE after sales support

SEATS AND SOFAS have a TERRIBLE after sales support

SEATS AND SOFAS have TERRIBLE customer service. The relax function of my sofa stopped working within the guarantee period. They sent a mechanic 6 weeks after my call, but he couldn't repair it. Now, 3 MONTHS LATER, my relax function is still not working. 3 MONTHS!!! The only feedback I get is - we received your message in good order. TERRIBLE SERVICE!!!

Sterke punten
Very good in promising

Zwakke punten
Speak one thing but you have another on your contract.
Terrible after sales warranty support.