Terrible and beyond horrendous

Terrible and beyond horrendous

Terrible and beyond horrendous
Thieves and liars. Never again. First I bought a sofa for 1300 euros. That was November 12th 2021. The sofa broke not even lasting a month. Then, I contacted seats and Sofas Roeselare where I bought my sofa because I knew i had my 2 years guarantee. Then they sent me papers to sign and I paid 50 euros because they said they wanted to see what the problem was. I filled in a form after paying the 50 euros extra and I chose the option of them coming to my house to repair the sofa. Today, they have called me to tell me, to sent the sofa by my self to the factory. This will cost me roughly another 200 or 300 euros for transport. What the hell in God's name is this? This is theft. I bought a sofa. Horrible quality. Terrible people. It is just milking me and milking me financially. Seats and sofa Roeselare, you owe me an apology and you need to come and make my sofa. Why should I pay extra money for transport? Thieves. I wish I had gone to IKEA. Am so frustrated. And even the man on the phone from Roeselare hanged up on me while I was talking. Rude service. Seats and sofa I will not stop untill you repair my sofa. You stole from me. Sold for me a horrible sofa with poor quality. I paid 1300 euros. Sort this issue out. May you are used to stealing from other people but with me it will not suffice.