SEATS AND SOFAS have TERRIBLE customer service. The relax function of my sofa stopped working within the guarantee period. They sent a mechanic 6 weeks after my call, but he couldn't repair it. Now, 3 MONTHS LATER, my relax function is still not working. 3 MONTHS!!! The only feedback I get is - we received your message in good order. TERRIBLE SERVICE!!!
Sterke punten
Very good in promising
Zwakke punten
Speak one thing but you have another on your contract.
Terrible after sales warranty support.
SEATS AND SOFAS have TERRIBLE customer service. The relax function of my sofa stopped working within the guarantee period. They sent a mechanic 6 weeks after my call, but he couldn't repair it. Now, 3 MONTHS LATER, my relax function is still not working. 3 MONTHS!!! The only feedback I get is - we received your message in good order. TERRIBLE SERVICE!!!
Sterke punten
Very good in promising
Zwakke punten
- Not clear on delivery times.
- Speak one thing but you have another on your contract.
- Terrible after sales warranty support.
SEATS AND SOFAS have TERRIBLE customer service. The relax function of my sofa stopped working within the guarantee period. They sent a mechanic 6 weeks after my call, but he couldn't repair it. Now, 3 MONTHS LATER, my relax function is still not working. 3 MONTHS!!! I only feedback I get is - we received your message in good order. TERRIBLE SERVICE!!!
Sterke punten
Very good in promising
Zwakke punten
- Not clear on delivery times. Speak one thing but you have another on your contract. READ CAREFULLY!!!
- Terrible after sales warranty support
SEATS AND SOFAS have TERRIBLE customer service. The relax function of my sofa stopped working within the guarantee period. They sent a mechanic 6 weeks after my call, but he couldn't repair it. Now, 3 MONTHS LATER, my relax function is still not working. 3 MONTHS!!! I only feedback I get is - we received your message in good order. TERRIBLE SERVICE!!!
Sterke punten
Very good in promising
Zwakke punten
- Not clear on delivery times. Speak one thing but you have another on your contract. READ CAREFULLY!!!
- Terrible after sales warranty support